Frequently Asked Questions
- What services do you offer?
- Airport transfers, private tours, group tours, and customized travel packages.
- Do you provide 24/7 airport transfers?
- Yes, we offer round-the-clock airport transfer services to accommodate all flight schedules.
- How do I book a transfer or tour?
- You can book online through our website or via email.
- What vehicles do you use for transfers?
- We use comfortable, air-conditioned vehicles, including sedans, SUVs, and vans, depending on group size.
- Are child seats available?
- Yes, we provide child seats upon request. Please mention this during booking.
- How long does it take to get from the airport to my hotel?
- Transfer times vary by destination, but our team ensures timely and efficient service.
- Do you offer tours in multiple languages?
- Yes, we provide guided tours in English and other languages upon request.
- What is your cancellation policy?
- Cancellation policies vary by service. Details are provided at the time of booking.
- Can I customize a tour package?
- Absolutely! We specialize in creating personalized itineraries to suit your preferences.
- Do you accommodate large groups?
- Yes, we cater to both small and large groups with appropriate vehicles and arrangements.
- Is payment required upfront?
- A deposit may be required for tours, while airport transfers can often be paid upon arrival.
- What happens if my flight is delayed?
- We monitor flight schedules and adjust pickup times accordingly to ensure no delays on your end.
- Are your drivers licensed and experienced?
- All our drivers are fully licensed, trained, and knowledgeable about Fiji’s roads and attractions.
- Do you operate in all areas of Fiji?
- We cover major tourist destinations and airports across Fiji. Confirm your location when booking.
- Can I book a last-minute transfer or tour?
- Yes, subject to availability. Contact us directly for urgent bookings.
